Privacy Policy

At Flippi, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our products. By using our site, you agree to the practices described in this policy.

1. Information We Collect

Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
Automatically Collected Information: We may collect information about your device, browser type, IP address, and browsing behavior through cookies and similar tracking technologies when you visit our website.
Order Information: Details about the products you purchase, including order history and preferences, are collected to process your transactions and provide a personalised shopping experience.

2. How We Use Your Information

Order Processing: We use your personal information to process and fulfill your orders, including payment processing, shipping, and delivery.
Customer Support: Your contact information is used to respond to your inquiries, provide customer support, and communicate with you about your orders.
Marketing: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about new products or services. You can opt-out of marketing communications at any time.
Website Improvement: Information collected through cookies helps us understand how you use our website, allowing us to improve site functionality, user experience, and product offerings.
Legal Compliance: We may use your information to comply with legal obligations, prevent fraud, and protect our rights.

3. How We Share Your Information

Service Providers: We may share your personal information with trusted third-party service providers who assist us with payment processing, order fulfillment, shipping, and marketing. These providers are bound by confidentiality agreements and may only use your information for the purposes we specify.
Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or other legal process, or to protect the rights, property, or safety of Flippi, our customers, or others.

4. Cookies and Tracking Technologies

What Are Cookies: Cookies are small data files stored on your device that help us recognize you and remember your preferences when you visit our website.
How We Use Cookies: We use cookies to enhance your shopping experience by remembering your login information, preferences, and browsing activity. Cookies also help us analyze website traffic and performance.
Managing Cookies: You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security

Protection Measures: We implement appropriate security measures, including encryption and secure servers, to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
Retention Period: We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights and Choices

Access and Correction: You have the right to access and correct any personal information we hold about you. You can update your account information directly through our website or contact us for assistance.
Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.
Data Deletion: You may request the deletion of your personal information by contacting us. Please note that we may need to retain certain information for legal or operational purposes.

7. Changes to This Privacy Policy

Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
Notification: We will notify you of any significant changes to this policy by email or through a notice on our website.

Thank you for trusting Flippi with your personal information. We are committed to protecting your privacy and providing a safe and enjoyable shopping experience.